We all know that having the right tools at the right time will ensure optimal performance and durability for our equipment. With our Online Ordering System and Customer Portal, our customers have the power to see their order history and re-order easily. The middle of the busy spring season is not the time to run out of inventory.
Why is Having an Online Customer Portal Important?
In today’s fast-paced world, having a way to place orders online and get information is more than just convenient—it’s essential. Our Online Ordering System and Customer Portal has been in use for over two years now and we continually added new features.
“The customer portal is very user-friendly! It is wonderful to have the flexibility to enter either a “Keystone” part number or my customer number as stocked when placing an order. I can easily locate past invoices and tracking information when needed. I have been using the portal for about a year and a half and it is great!” says Tanya Alfery from A&H Equipment.
The Online Ordering System and Customer Portal will allow access into your account where you can place new orders and accomplish many other things such as:
- place new sales orders and review order history
- check invoices
- review Credit Memos
- find tracking information on open orders
- review Account Statements
- and more!
Quality Products + Customer- Forward Focus
Mike Santos, Director of Sales and Marketing says, “We’ve been excited to see the adoption of our Online Ordering System and Customer Portal. We’ve surveyed users multiple time since we launched and we’re continually working to make the experience better. Today we’re seeing over 25% of orders come through the portal and we hope to see that number continue to increase.”
While we strive to give our customers a great online experience, we haven’t lost the intimate family business touch. Our customer service team is always available to assist in finding the right broom for any sweeping need and to work with our customers one on one with their broom order needs. We believe that with quality products and great customer service we can continue to assist our customers with all their needs and help them grow their business.
With our Online Ordering System and Customer Portal your street sweeper brush destiny has never been easier—or more convenient. Reach out to your account manage to learn more or request access here.